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SOCReporting Guide

Third-party Risk

Third-party risk management starts with the service you rely on and the consequences if it goes wrong. Use this guide to decide which relationships need attention, what evidence changes a decision, and how to follow through without building a process larger than the risk.

Start with the decision you need to make

Questions worth asking

Can the service recover when you need it? Who handles your information or has important access? Could several vendors depend on the same underlying provider? What would you do if a provider introduced AI into a product you already use? These questions connect a review to the way your organization actually depends on the service.

Use evidence to resolve uncertainty

SOC reports, questionnaires, contract terms and other information can help. Select evidence that addresses the particular service and concern. A report or completed form is useful when it helps someone make, support or revisit a decision.

Keep the method proportionate

A shared register and assigned follow-ups may suit one team; a dedicated platform may help another. In either case, keep the owner, decision, unresolved issues and change triggers visible. Consider security alongside operational, financial, customer and other risks relevant to the relationship.

Quick answers

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