FAQ: Are screenshots enough for SOC 2 evidence?

Sometimes, but not for every purpose. A screenshot may show a setting at a point in time while leaving out the system identity, date, full population, or change history. An export or source record may provide better coverage for a recurring activity. Ask what the auditor needs to establish before collecting hundreds of images. When screenshots are appropriate, retain the relevant context and avoid cropping away information needed to interpret them. Protect sensitive data during sharing. Choose the evidence format that supports the question being tested rather than assuming one format is always acceptable.

Related: SOC 2 audit and compliance hub.

Further reading: NIST control-assessment guidance.

Additional FAQs

Does compliance software guarantee a successful SOC 2 audit?

No. A tool can help track tasks and collect records, but it does not make management decisions, fix every control gap, or replace the auditor's judgment. Ask what a vendor

SOC 1 or HITRUST?

The SOC 1 has a completely different purpose than HITRUST. Typically a company would perform both if they are a TPA processing medical claims and other claims, where, there is

What should we settle before asking for SOC 2 audit quotes?

Start with a short scope brief. Name the service customers use, the legal entity providing it, the systems supporting it, and the report customers expect. Include your target delivery date,

What is covered in the Availability criteria?

The availability criteria addresses how you go about ensuring the in-scope data and systems stay online and recoverability should go awry.

Are Third Party Vendor reviews required for SOC 1 and SOC 2?

Review outsourced services that can affect the in-scope system or controls. The extent of review should reflect the service and its risks. Where a vendor supplies an assurance report, assess

What should an AI inventory include?

Start with the AI services people actually use, including features inside existing software. For each use case, record the owner, provider, purpose, users, data involved, connected systems, and whether the

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