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SOCReporting Guide

FAQ: Do we need to review an AI feature again when the provider changes the model?

Assess the change against the use case and the risk you accepted. A provider update may alter output quality, available controls, data handling, or how an integration behaves. Keep a record of the versions you can identify, review available change notices, and decide which checks need to be repeated before wider use. If the provider does not offer version control or adequate notice, account for that limitation in your operating plan. Not every change requires a full new audit, but a material change should not pass unnoticed simply because the feature name and subscription stayed the same.

Related: SOC 2 audit and compliance hub.

Further reading: NIST Generative AI Profile.

Additional FAQs

What is a SOC 2?

SOC 2 is an independent CPA examination of a service organization’s described system and controls against the applicable Trust Services Criteria. SOC stands for System and Organization Controls. A Type

Can I fail a SOC 2 audit?

SOC 2 is not a simple pass-or-fail certification. The report may contain an unmodified, qualified, or adverse opinion, or a disclaimer of opinion. A control exception does not automatically mean

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SOC Reporting Guide